450 Alaskan Way S, Suite 200, Seattle WA 98104
Privacy Policy
Effective Date: December 9th, 2025
AccordPro (“ACP,” “we,” “our,” “us”)
AccordPro is committed to protecting the privacy, security, and confidentiality of all information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you engage with our medical billing, credentialing, bookkeeping, and administrative support services.
1. Information We Collect
We collect information necessary to deliver B2B operational services, including:
A. Business & Professional Information
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Business name, address, and contact details
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Names and roles of authorized representatives
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Provider identifiers (e.g., NPI, tax ID)
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Credentialing and contracting documentation
B. Operational & Billing Information
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Insurance details required for billing
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Credentialing forms, payer applications, and enrollment data
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Financial documents required for bookkeeping and payroll
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Analytics, AR summaries, and claims-related data
C. Technical & Website Information
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IP address, browser/device type
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Website usage and analytics
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Information submitted through contact forms or service requests
We do not sell business or personal information.
2. How We Use Information
We use collected data to:
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Provide billing, credentialing, bookkeeping, and related business services
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Manage payer communications, claims processing, and enrollments
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Improve accuracy, compliance, and workflow efficiency
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Provide customer support and operational reporting
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Maintain legal, regulatory, and contractual compliance
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Secure our systems and prevent unauthorized access
3. How We Share Information
Information is shared only when necessary for service delivery:
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Payers and regulatory bodies for billing, enrollment, and compliance
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Technology and operational partners such as clearinghouses, EHR vendors, and financial software providers
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Professional advisers (audit, legal, accounting) as required
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When legally required, such as a subpoena or regulatory request
We never sell or disclose information for marketing purposes.
4. Data Security
We implement strict administrative, technical, and physical controls to protect client data, including:
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Encrypted data transmission and storage
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Role-based system access
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Secure credentialing and data exchange methods
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Regular monitoring, audits, and risk assessments
While no system is completely immune to risk, we maintain industry-standard safeguards.
5. HIPAA & Confidentiality
For healthcare clients, ACP operates as a Business Associate under HIPAA laws.
We maintain:
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Business Associate Agreements (BAAs)
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PHI handling protocols
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Access controls and logging
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Staff confidentiality and compliance training
We use PHI strictly for billing, credentialing, and operational functions authorized by our clients.
6. Data Retention
We retain information only as long as required to:
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Provide contracted services
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Maintain compliance with regulatory or contractual obligations
After retention periods end, information is securely destroyed.
7. Your Rights (B2B Clients)
Clients may request:
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Access to information stored as part of service delivery
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Corrections to inaccurate business data
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Deletion of data when permitted by law and contract
Requests can be made via: info@accordpros.com
8. Cookies & Website Tracking
Our website may use cookies or analytics tools to understand traffic, enhance functionality, and improve user experience. You may disable cookies through browser settings.
9. Third-Party Links
Our website may include external links. We are not responsible for the privacy practices of third-party websites or services.
10. Policy Updates
We may revise this Privacy Policy periodically. Updates will be posted with a revised effective date.
11. Contact Information
For privacy-related inquiries, contact:
AccordPro Private Limited
Email: info@accordpros.com
Phone: +1 (425) 358-8525
Website: www.accordpros.com