450 Alaskan Way S, Suite 200, Seattle WA 98104
Choose to Opt‑In or Opt‑Out
of Text Messages
We value your privacy and want to ensure you’re in control of your communication preferences. Please enter your phone number and select Opt‑In to receive SMS updates, or Opt‑Out to stop receiving messages. Message and data rates may apply.
1. Information Collected
When you enroll in AccordPro Private Limited’s SMS Program, we may collect and process the following categories of information:
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Mobile telephone number provided during opt-in
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Content of SMS messages you send to us, including inquiries, support requests, or responses
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Message metadata, such as date, time, and delivery status
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Limited device, account, or service identifiers associated with your engagement with AccordPro
This information is collected directly from you when you voluntarily opt in to receive SMS communications or interact with us via text message.
2. Purpose of Use
Information collected through the SMS Program is used strictly for operational, service, and compliance purposes, including:
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Delivering service-related notifications, reminders, and account communications
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Responding to inbound SMS inquiries or support requests
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Resolving service, billing, or operational issues
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Improving service quality, communication workflows, and customer support effectiveness
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Maintaining communication records for audit, quality assurance, and regulatory compliance
SMS communications are not used for marketing or promotional purposes unless explicit, separate consent has been provided.
3. Information Sharing and Disclosure
AccordPro Private Limited does not sell, rent, or trade mobile numbers or SMS message content to third parties for marketing purposes.
Limited information may be disclosed only in the following circumstances:
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To trusted service providers that support SMS delivery or communication infrastructure, under strict confidentiality and data-protection obligations
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To legal, regulatory, or governmental authorities when required by law, subpoena, or to protect the rights, safety, and security of AccordPro, its clients, or the public
4. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect SMS-related information from unauthorized access, disclosure, alteration, or misuse.
However, SMS is an inherently unencrypted communication channel. Users are strongly advised not to transmit sensitive personal data, including payment details, passwords, or government-issued identifiers, via text message.
5. Data Retention
SMS communications and related metadata are retained only for as long as necessary to:
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Fulfill operational and support purposes
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Meet legal, regulatory, or contractual obligations
Once retention is no longer required, data is securely deleted or anonymized in accordance with internal data-governance standards.
6. User Rights and Choices
Participation in the SMS Program is voluntary.
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You may opt out at any time by replying STOP to any SMS message received from AccordPro
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You may request access, correction, or deletion of SMS-related personal data, subject to applicable law and compliance requirements
Requests may be submitted through AccordPro’s official contact channels.
7. Policy Updates
This SMS Program Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Revisions will be posted on AccordPro’s website and will become effective immediately upon publication. Continued participation in the SMS Program constitutes acceptance of the updated terms.
8. Contact Information
For questions regarding this SMS Program or AccordPro’s data-handling practices, please contact:
AccordPro Private Limited
Website: https://www.accordpros.com
Email: info@accordpros.com